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Taxpayers would still be able to use a tax professional, commercial tax software or the existing Free File program, which is provided by seven different private companies. “I can’t stress enough that Direct File, if pursued further after the pilot, would be just another choice taxpayers have to help them prepare their tax returns,” IRS Commissioner Danny Werfel said on a call with reporters Tuesday. IRS cannot find millions of backup tax records, watchdog saysĬritics of Direct File, including H&R Block and Intuit, argue that a government-run system will likely provide a worse taxpayer experience than what is currently available and that the federal tax collector should not also play the role of tax preparer.

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(Kent Nishimura / Los Angeles Times via Getty Images) Kent Nishimura/Los Angeles Times/Getty Images WASHINGTON, DC - AUGUST 18: The Internal Revenue Service (IRS) building on Thursday, Aug.

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